Testimonials

"I took delivery of our first shipment of handmade mugs this morning and they are absolutely exquisite! They are just stunning! Magnificent in every sense of the word! Deneen Pottery was such a pleasure to work with, our mugs arrived in plenty of time for our big picnic and I am positive that we will be placing another order as soon as the congregation is allowed to purchase them! Thank you for all the hard work!"

Greg Evanella [9/1/10]
Our Lady of Victories –Harrington Park

"The summer has been fantastic and have sold over 30 mugs so far since May, when my order came in. The second order just came in two weeks ago, just in time since I ran out the day before. Everyone LOVES the mugs!!! You guys do a great job!!! Hope you are doing well also!"

Will McQueen - Proprietor [8/23/10]
1825 Inn Bed and Breakfast –Hershey, PA

"Well, I can't believe it, but we have sold almost every mug we just got! I need to reorder again now!"

Cyndi Ostrowski - Owner Innkeepers [8/27/10]
Inns at Blackberry Common –Camden, ME

"I have to tell you that my husband won't drink his morning coffee in any other mug. He is completely spoiled to your mugs. They are far superior in quality to any other mug on the market!"

Nancy M. Thibodeaux - Rental Manager [8/19/10]
Windcliff Properties, Inc. –Estes Park, CO

"We were 'guests' at the magnificent Abbeymore Manor in Victoria, BC, 2 weeks ago. We purchased a mug as a lasting memory of the special caretakers and our evening there. The price was low for such a high quality item - Thank you!"

Lenore - Happy Guest [8/13/10]
–Washington DC

"Looking forward to getting [our next order of mugs], they are a big hit with the guests! Hope to see you sometime soon!!"

Lisa & Bob Watkins - Innkeeper [8/13/10]
Arlington's River Rock Inn –Arlington, WA

"Making mugs is one of those things that [Deneen Pottery] does so well - I'll just trust you to do what needs to be done. Looking forward to serving my guests in some amazing mugs real soon!"

Steve Davis - Innkeeper [8/5/10]
UAM Trotter House –Monticello, AR

"We make it a habit of asking our guests how they found us. Recently, I was pleasantly surprised when a guest told me her friend, who is a collector of Deneen mugs, was helping her find a B&B in the Branson, MO area. The friend found us from looking at the www.deneenpottery.com webpage. Our guest wound up buying two mugs for herself and one for her friend. Thank you for making such quality mugs that people want to collect, and for including our Bed and Breakfast on your website."

Dee Berry - Proprietor [8/1/10]
Anchor Inn on the Lake –Branson West, MO

"I have been using Deneen Pottery www.deneenpottery.com for my mugs since 1994 and have never, ever had a problem with them. Niles Deneen and his father Peter (the founder) are terrific to work with."

Elaine Bryant - Proprietor [7/16/10]
Elk Cove Inn –Elk, IL

"Our mugs came today, and they are a big hit. My husband is hard to impress, but he rushed up to me with one of the mugs as soon as they were delivered. He said, "Now this is what I call GOOD!" Believe me, that is high praise from Brian McCreery. They are so beautiful, and I think we will sell them all."

Lynn Moore McCreery - Proprietor [7/14/10]
The Irish Inn – Ozark, IL

"We just received and opened our delivery of the Footed Mugs you made for us, we could not be happier with the finished product. Thank you so much for your original suggestion of the relief design logo, it is beautiful, I am so happy we waited for this design. Please thank everyone there for their great work in making our "Wrinkled Willy Club" Logo Mugs, beautiful works of art."

Don L. Starkey - Owner [7/9/10]
Wrinkled Willy Treasures – Carmen, ID

"I can't believe it, but we need to reorder already! I'd heard other innkeepers say these mugs were their best sellers - but I never dreamed they'd go so fast!"

Tiffany Bertram - Proprietor [7/7/10]
Tiffany's Bed and Breakfast – Bismarck, AR

"Please pass these words to all 24 people who touched our pottery and to your dad as well. The words are. . . THANK YOU! It really and truly is a pleasure doing business with you. Everyone at your place cares, listens and responds to your customers. I know we are not alone in knowing this. I only hope our guests can say the same about us as it is the one right way to do business."

Robbi Boone - Proprietor [7/2/10]
Alamo Street Victorian Inn – San Antonio, TX

"I was out setting up at Tanglewood last week. It is so hectic now through the end of the month. Wanted to be sure to tell you how pleased I am with all the items. Fantastic job!"

Roberta [6/29/10]
Boston Symphony Orchestra - Tanglewood – Lenox, MA

"What we do not sell in rooms, we make up in gift shop sales. Deneen Mugs; they increase in sales every year!"

Julie Rolsen [6/28/10]
Garth Woodside Mansion – Hannibal, MO

"Hi to all at the plant. Mugs arrived in fine shape. They are fabulous. Thank you for another extra fine job."

Robert McGuire [6/26/10]
Commemorative Lopez Mugs – Lopez, PA

"We've been selling the mugs like crazy. Evidently there are many folks that collect the mugs from the different B&B's, restaurants, and other places you make them for - And they are just buying them up!"

David Toole - Proprietor [6/22/10]
Creede Colorado – Creede, CO

"Ok Niles - You were right. Our guests love the chocolate brown mugs! In fact we are hiding the last couple because they have bought the rest of the brown mugs. Thanks for your persistence and making this new color for us - Even when we did not like it!!!"

Nancy Renner - Proprietor [6/15/10]
Chocolate Turtle B&B – Corrales, NM

"We love the mugs we ordered! Your art department captured our bed and breakfast beautifully for the [emblem] and the quality of the mugs is outstanding. Our guests are enjoying and purchasing them--thanks so much!"

Jim & Carol Carr - Proprietors [6/15/10]
Dakotah Rose Bed & Breakfast – Minot, ND

"You are right, you are right, you are right. Not all the time, but about the frosted mugs you, Niles, are right my guests do prefer them over the solid glazed mugs. Don't get a big head though as you won't always be right just ask Jim!"

Joy Fischer - Proprietor [6/10/10]
Firelight Inn on Oregon Creek – Duluth, MN

"We sold 20 mugs since 4/15!!!!! And have just 4 remaining to serve our guests till we receive our shipment. Thanks again for everything. I feel like family when I call [Deneen Pottery]!"

Susan Lough - Proprietor [6/6/10]
Alpine Inn – Little Switzerland, NC

"[The mugs] turned out great! We really liked the Fieldstone and the Chocolate with Cinnamon top color. Steve had to take one out and use it right away. Thanks again for the great job Deneen does. We are always pleased with the work you do."

Tesa Jenniges - Loan Assistant [5/21/10]
Prairieland Economic Development Corporation –Slayton, MN

"We just opened the shipment and the mugs are spectacular! I thought the color of the logo would be black and am pleasantly surprised to see [hunter green] the mug glazing color. The overall quality exceeds my expectations and I am proud to use these to kick-off our capital campaign."

D. Fraser League - President / COO [5/18/10]
League Manufacturing –Greenville, SC

"I never thought these coffee cups would sell due to price. I was wrong! I'm continued to be amazed that with very little prompting our guests purchase the coffee cups. We do use them to serve breakfast and when they need to take a cup to their room. That is the guests first exposure. I have found that the longer they stay the more the probability that they will buy two to take home. It does work!"

Bruce Brown - Innkeeper [5/7/10]
Bloomsbury Inn –Camden, SC

"OH...MY...GOSH...those mugs are FREAKIN' BEAUTIFUL!!!!!!!!!!!!!!! I Am looking forward to getting more stuff. These will fly out of here as fast as I can pull them out of the box."

Bob Gladchuk - Proprietor [5/5/10]
Gladchuk Brothers Restaurant –Frederick, MD

"The cups are fantastic! We love them. Everything arrived in perfect condition!"

Steve Page - Proprietor [5/4/10]
Bear Valley Farm

"I swear that our coffee tastes better out of our Deneen Mugs. We've been serving the same coffee for 20 years, and used to serve it in glass mugs. For the last year we've been getting so many more compliments on our coffee and it's the same organic free trade stuff... It just tastes better in your mugs!"

Nila Haug - proprietor [5/4/10]
The Golden Haug –Iowa City, IA

"I am frugal - And even I bought 2 of the mugs that you made for our bookstore."

Jill Sonsteby - Bookstore Manager [4/26/10]
Bethel Campus Store –Saint Paul, MN

"The mugs arrived today and they are absolutely gorgeous!!!!!!!!!!!!! We love them and can't wait to see our guest's reactions. I am sure that they will be a hit and we will be re-ordering before the summer is over. Thanks again to all of you. Deneen Pottery is a top-notch organization and you all are a pleasure to work with!"

Nancy M. Thibodeaux - Rental Manager [4/22/10]
Windcliff Properties, Inc. –Estes Park, CO

"Good morning Niles - this is where you can share a 'great laugh' with everyone at Deneen Pottery! When we ordered mugs a few short months ago, it was primarily because I like them - I wanted to try them on our breakfast table. As it would never have occurred to me to buy a mug (with some logo) when I was traveling -- I rather dismissed when you said how well they sell. OK - I need to place an order. Quit laughing!"

Katherine Brown - Proprietor [4/21/10]
Bloomsbury –Camden, SC

"Primo mugs, my man. Very, very nice. They're proving very popular with the crew. As they come by my office, I keep having to say 'Don't thank me, thank Todd and Steve' (the owners). Now they owners are sad they didn't order more. Cool that you guys use the corn-starch peanuts, too. Very nice touch. Well done!"

Lee Marchman [4/16/10]
Enthalpy Analytical, Inc. –Durham, NC

"Three years of labor on these mugs and we've only ever had just 1 chip. Trust me, we are not kind on them. We have a 3 basin sink and we are usually a hurry when we knock them through the washing process. The mug that did get a chip is still in service behind the counter as a pen holder too! We just love how durable our mugs are!"

Jan Walker - Proprietor [4/14/10]
Red Coyote Cafe –Virgin, UT

"I was surprised by how the mugs sold! I put off buying for more than a few years, and now not more than 6 months later I'm placing a reorder at the Paii Conference."

Pam - Proprietor [3/5/10]
Ant Street Inn –Brenham, TX

"Things have slowed down a little from previous years But our mugs are still selling."

Jimmy Alexander - Proprietor [3/5/10]
Alexander Bed & Breakfast Acres –Gainesville, TX

"[My guests] always want to buy the mugs that I serve on the table. I have 4 different colors available, but it's the ones that they drink from that they want... It's True!"

Danielle Hanscom - Proprietor [3/4/10]
Brampton B&B Inn –Chestertown, MD

"After Niles suggested we try the new chocolate glaze we were initially very disappointed and thought that none of this new color would sell... We ended up selling 3 in short notice - So you do know your stuff. If you ever want to come down and run our inn for a few days you are more than welcome!"

Dallas and Nancy - Proprietors [3/3/10]
Chocolate Turtle B&B –Corrales, NM

"We received the mugs [for our battalion ball]. They are incredible. Everyone is impressed. Again, we really appreciate how accommodating you have been while working with us!"

1LT Liam Kozma [2/17/10]
2nd Brigade Special Troops Battalion –New Orleans, LA 2005 & Baghdad, Iraq 2008

"It's serving that makes the difference - Once my guests drink from my mugs they just have to have them. On a side note I think that the lip on our footed mugs are just the best ever, so comfortable to drink from!"

Nancy Wilson - Proprietor [1/28/10]
Wilson Ranches Retreat B&B – Fossil, OR

"I just can't say enough about your mugs. AND our guests love them. These mugs sell so much better than our old mugs that were half the price. They are such good quality that our guests know they are worth it."

Ruth Zaharek - Proprietor [1/16/10]
Hearthstone Inn & Suites – Cedarville, OH

"I remember thinking, 'this black w/cinnamon white isn't going to sell - who wants black' and now they are my best seller. Thanks for suggesting a new color that sells out - I might have to try another new color on my next order."

Anne Winkelman - Proprietor [1/11/10]
Lazy Bear Lodge – Vilas, NC

"You proved me wrong. My Deneen Pottery mugs sell better than my less expensive ones! It's clear that my guests would rather buy a more expensive handmade mug.'"

Donna Marie - Proprietor [1/7/10]
Donna's Premier Lodging – Berlin, OH

"First of all Merry Christmas, second of all, do you have any idea when I can expect my [handmade mugs] to be arriving. Believe it or not, I have been contacted by several people who collect your mugs wanting to buy them already.'"

"Yippeeeeeee!"

Scott Ehrich - Innkeeper [12/20/09]
DeLano Mansion Inn – Allegan, MI

"When we got our last order of new 'marble' glazed mugs my wife remarked, 'these are as ugly as [heck], looks like cream spilled all over them'... And now, a few months later, it's the marble glazed mugs are completely SOLD OUT!?! Shows how much we know - Thanks for the recommendation, we are looking forward to trying new combinations on our next order!'"

David Balderson - Innkeeper [12/17/09]
Wayside Inn – Ellicott City, MD

"No doubt this year has been tough, but our Deneen Mugs are still selling - Guests love them'"

Andrea Dahmer - Innkeeper [12/15/09]
The Davie School Inn – Anna, IL

"We love working with Deneen Pottery, and if you talk to Niles enough he'll try to convince you to add on new colors... I didn't believe him but sure enough now my guests are buying every color mug that I have!"

"Trust him, it WORKS!"

Sarah Lindblom - Innkeeper [11/17/09]
Captain Jefferds Inn – Kennebunkport, ME

"Here is a simple idea... Change the color of your mugs when you reorder. It is a great thing that works - People want to have new colors. Now we sell more of the beautiful mugs that you make for us."

Dave Labrie - Innkeeper [11/16/09]
The Inn at Harbor Hill Marina – Niantic, CT

"Got our mugs yesterday and they are beautiful! Can't wait to see the guest response. Talk to you soon!"

Ed Kivett - Innkeeper [11/5/09]
Glen-Ella Springs Inn & Meeting Place – Clarkesville , NC

"I got the mugs today......they are beautiful!!!!!!! I already see I will have to order more......!"

Donna Summers - Innkeeper [11/5/09]
Hemlock Inn – Blowing Rock, NC

"I just received my re-order shipment from you yesterday. We decided to try the new Fieldstone finish you offer and we were so pleased! It is a good fit for our company and we love the earthy tone that it offers. Thanks so much for your great customer service, suggestions, and willingness to work with our company on many different levels. You are a great company to work with!"

Sue Folino - Maple Syrup Aficionado [11/5/09]
Hillsboro Sugarworks – Bristol, VT

"Our shipment arrived yesterday and the two of us were like little kids at Christmas... We are astounded !!! We absolutely love the new mugs and the way the logo came out. The detail, and fill of the glaze are just beautiful!!! We are so happy that after 15 years in business, we finally made the committment to have you guys make us some mugs. It is about time we had some very professional mugs."

Jon & Terre' - Innkeepers [10/23/09]
The Tudor Rose B&B and Chalets – Salida, PA

"My husband thought that I was crazy to purchase our handmade mugs by Deneen Pottery, when you can get 5 times as many generic ones from the restaurant depot... Now that they have sold and we don't have enough to serve our guests I'm just delighted. 'I guess you were right' is a great thing to hear when you take a chance - Thanks Deneen Pottery!"

Pam Nicholson - Innkeeper [10/20/09]
The Jackson House – Railroad, PA

"We received the Leather Keys Fobs. They are wonderful. We weren't sure if they would work for what we wanted, but we think they will be better than we thought. Thanks so much for your attention to detail, these should last us and our guests for years."

Chelle Fritz [10/7/09]
LightHouse Bed & Breakfast – Two Harbors, MN

"Hi Niles,
We opened just a couple of the boxes and Wow, we LOVE [our handmade stoneware mugs]!!! You have our business!! We will be ordering mugs forever!! Thanks so much."

Mary McPhetridge [10/1/09]
Ashland Area Chamber of Commerce –Ashland, WI

"Good morning Niles & ALL,
Got the mugs on Monday right in the middle of our lunch rush, had to stop in the middle of seating a lobby full of guests to open the box and look~~ everyone ooohh & aaahhh-ed:) They are flying off the shelf - Have already sold 7 in the past 24 hours!!!(I hope that second box of blue is in production...)"

"Thanks again to all for the work already. It's been a joy to work with you."

Lois H. Smith - Innkeeper Chef [9/30/09]
The Baldpate Inn –Estes Park, CO

"Hi Julie,
Thank you for sending the mugs. I so appreciate all of your help, patience and attention to detail. My family is so [pleased] with the result. I heard from a cousin who has never called me in my life! And, everyone thinks [the handmade mugs] are very wonderful. Thank you for your help in making this the gift I had hoped for my family."

Dr. Leslie R. Wilson - Wilson Educational Consulting, Inc. [9/25/09]
Chicago, IL

"We are really pleased with the new mugs, our redesigned emblem is more clear and crisp than we expected. Our guests must like them too, because we sold 5 of them before the ups man could get out of the parking lot!"

"The combination of the new emblem and new colors was a great idea - Should've switched it up a long time ago . . . We're looking forward to our next order. We're going to try different colors then too. But, we need to sell some of the burgundy first."

Angela & Scot Warf, Innkeepers [9/23/09]
Charleston Inn –Bryson City, NC

"I was amazed with how fast the first order went this season, and now I need more mugs! I serve coffee in the mugs at breakfast where people actually touch and feel the mugs, and then want to buy them."

"I had old 'plain white mugs' from previus owners that are priced at $5, but my guests would rather pay more for my Deneen Pottery Mugs! It's clear that people prefer to buy the 'Made in USA' mugs - You guys make nice stuff and I can't wait to order more!"

Janel Martin, Innkeeper [9/10/09]
Wakefield Inn –Wakefield, NH

"Received the order the other day and have to tell you what a wonderful job everyone has done! The mugs turned out even better than I thought they would , thank you...they are just fantastic! And the service was excellent!"

Cathy Zimmer, Retail Shop Owner [9/7/09]
Treasured Country Gifts –Mohnton, PA

"We have been staying at Harrington House on Anna Maria Island in Florida for the past couple of summers, and your mugs form part of very fond memories for us. I drink my Saturday and Sunday coffee from one, and it's most enjoyable! They are excellently made and carry with them the memories of wonderful times on the island. Thank you! many times over...!"

George & Emily Dadisman, Mug Collectors [9/2/09]
– Morgantown, WV

"The handmade mugs that you make are so durable, they never break or chip or fade or anything else... The only way to get rid of them is to sell them or give them away. We receive complements on the mugs all the time and couldn't be happier with them and with your company!"

Pat Materka, Innkeeper [8/29/09]
Ann Arbor Bed and Breakfast –Ann Arbor, MI

"We serve in the mugs at breakfast and hear our guests saying 'we want to buy a mug' - Initially we were very hesitant to place our first order but now we are thrilled. Despite things being down in Lancaster we are almost sold out and are placing a reorder in less than a year from receiving the first shipment!"

Lark McCarley, Innkeeper [8/27/09]
Lovelace Manor – Lancaster, PA

Hello Niles,

"Our vacation has just taken us back to 3 of our favorite inns and 1 new one. We returned to Pheasant Field in Carlisle, PA, the Tolland Inn at Tolland, CT, and the 1740 House in Lumberville, PA. The 1740 House was acquired early this year by the Buckler family and it's the best it's ever been. For our yearly stay in the Berkshires we went into your "Find Your Next Mug" page to find a replacement for One Main Street in Stockbridge which closed when Marty and John retired from the B&B business. What a find we found - The Historic Merrell Inn at South Lee, MA. The Crockett family are great innkeepers and the inn itself is a real gem. The breakfasts there are the best of any inn we've ever experienced. And, of course, the mugs... This will be our inn in the Berkshires from now on and we would not have found it otherwise."

"We find your website to be a great way to find nice inns and it's part of the fun of discovering new inns. We only select inns that offer Deneen Pottery mugs to their guests. Our collection now includes 68 of your mugs all dispalyed on shelves in our dining room."

David and Jeannie Knight, Mug Collectors [8/18/09]
Richmond, VA

"Make that 7 now. Just sold another 4 this weekend and I never said a word about the mugs. I have a display and the guest say to me before they leave: 'Oh, Anita....we had such a fantastic time here at Amil's Inn Bed and Breakfast we want to buy a few mugs so we can think of you in the morning.' 'What a great place you have and we will be back!' Thanks again Niles....I may have to order more soon."

Anita Reeck, Innkeepers [8/12/09]
Amils Inn – Wilton, WI

"We get many great comments on the look and quality of our handmade mugs. Everyone loves the way they feel in their hands and how they keep the coffee so hot. We always pre-set them on the morning place setting with the logo facing the guest. Then we have a nice, tiered display of them in our gift shop with a sign stating that they are hand-thrown on a potter's wheel in Minnesota. The combination of serving out of them for breakfast as well as selling them in the gift shop works well."

"Last week one of our guests took his mug from the breakfast counter with the coffee still in it and paid for it on the way out the door - We couldn't be happier with our mugs!"

Joe & Nancy Fusco, Innkeepers [8/4/09]
The Lodge Bed & Breakfast – Caneadea, NY

"We have received our mugs, and we love them! Just wanted you to know how very nice they turned out and you were right about the two toned colors, we'll try to follow your lead better next time. Thank you so much for your expertise and suggestions!"

Steve and Philomena, Innkeepers [7/28/09]
Isaiah Clark House – Brewster, MA

"The mugs are here and are just beautiful. They came out better than I expected. The quality is exceptional, colors are perfect and the college seal looks great. I appreciate the CAMEX discounts because I am able to price them at under $20. From experience, I would have trouble selling even top-notch mugs at over $20 each."

Pat Givens, General Merchandise Buyer [7/15/09]
Central Oregon Community College – Bend, OR

"In our first 24 days we have sold a total of 24 mugs... That is an average of a mug a day! Our guests ABSOLUTELY love our mugs. We have 2 styles the 10 oz. Round Belly Mug, and the 12 oz. Footed Mug - Both in the same color: Navy with Dijon White. Although we serve in the Round Belly it's the Footed that is selling better! Look forward to getting our next order before the leaves change!"

Dave Stewart, Innkeeper [7/13/09]
The Richards House – Dubuque, IA

"Since my first PAII conference as an Aspiring Innkeeper in 1999, I've seen Deneen Pottery mugs and saved every PAII Conference mug since then. Yet it took me six years after opening our inn to place my first order. Our guests love them from the moment they choose their color to use and pour their coffee or tea. In the first 10 days, we sold 12 mugs at more than double the price of our previous mugs. I'm convinced now! Plus, it's great working with "the family" at Deneen Pottery!"

Linda Hayes, Innkeeper [7/9/09]
Inn at Riverbend – Pearlsburg, VA

"We have just gotten our mugs in and they are beautiful!!!! They have been out on the floor for 2 days and we have sold 7 already!!!"

Debbie Quattlebaum, Merchandiser [7/8/09]
Furman University Bookstore – Greenville, SC

"Happy 4th of July! Would love to take advantage of you holiday special and reorder the Federal Blue mug for the Bed & Breakfast on Tiffany Hill. Opened June 5th and the mugs are truly flying off the shelf. Would like to order 50!"

Selena Einwechter, Innkeeper [7/3/09]
Bed & Breakfast on Tiffany Hill – Mills River, Western North Carolina

"Our mugs have been selling quite well for us even in the slump that we're having occupancy wise, (Down 30% island wide). We are looking forward to getting another order - We are all out of the yellow!"

Deborah McCutchen, Innkeeper [6/30/09]
Amelia Island Williams House – Fernandina Beach, FL

"People just love [the mugs]! We have seen lots of logo'd items over the years and there all the same - What you make by hand is superior! We give the mugs to our customers and they just love them."

Sharon Bric [6/28/09]
Hibernia Woolen Mills – Whittier, CA

"Hi Niles,
Just wanted to say thanks - we LOVE our new mugs! They look beautiful in our dining room, and the first guest to drink from one purchased it. So, we'll be calling very soon to have the rest of them shipped...People just love to buy them!"

Katherine [6/27/09]
Isaiah Jones Homestead Bed & Breakfast – Sandwich, MA

"Our mugs were just delivered and are works of art! You are as good as your word - Thank you for making our visions, dreams, and hopes come true! After turning to look at the bottom we were amazed that each is stamped with you name, hand-thrown and the year 2009!"

Brenna Claire Flanagan [6/26/09]
Peace of Mind Emporium – Rutland, VT

"We got the second half of our order for the Featherbed Railroad, and I wanted to write and thank you for sending it in two shipments so we'd have some mugs earlier than later. The blue mugs with white marble glaze are selling like hotcakes, though... we may have to think of another excuse for an "exclusive" color!"

Peggy Barthel [6/20/09]
Featherbed Railroad Bed & Breakfast – Nice, CA

"We love our company mugs you designed for us. Our clients love receiving them as gifts. Thank you for making a wonderful promotional gift for our company."

Paula Holbrook [6/3/09]
Richardson Smith Gardner & Associates, Inc. – Raleigh, VT

"They just arrived and opened the first box. They are FANTASTIC!! FANTASTIC!! FANTASTIC!! Tell your crew that they are the BEST IN THE WORLD. I know the few that are alive that remember this Honor Roll will get a tear in their eye. Now the search for a photo for next year's mug."

Robert McGuire [5/26/09]
Commemorative Mugs – Lopez, PA

"It was such a pleasant surprise to walk into my office this morning and see boxes from Deneen Pottery! Everything looks wonderful - please thank all of your staff for their time and effort!"

Tori McGough [5/11/09]
Gros Ventre River Ranch – Moose, WY

"Wow, what an extraordinary job! We just love the design and have to say that it far exceeds our expectations, even though they were quite high to start. Thanks for making our inn look so beautiful. We're thrilled!!"

Cheri Helmicki [4/21/09]
Isaiah Jones Homestead Bed & Breakfast – Sandwich, MA

"Yesterday I received the mugs, they're PERFECT! it's exactly what I was looking for. I was impressed with the quality of your mugs & the artwork, and equally impressed with the packaging and the eco-foam. You also delivered on the date that you said you would. You are a good find and would not hesitate to recommend you. I am sure we will be doing more business with you. Thank you!!"

Cristina Ward [3/27/09]
Azariah's Olde Storehouse – Yanceyville, NC

"The mugs are a functional piece of artwork, so much more to it than a standard mug. They don't chip or hardly break... Our repeat guests collect them, 1 each year they spend with us on the ranch. It's an easy sell despite the price and they are worth every penny!"

Cheri Helmicki [2/11/09]
Bar Lazy J Guest Ranch – Parshall, CO

"I want you to know that our new mugs are simply spectacular. The logo has depth, every detail is perfect and I'm thrilled to once again have Deneen Pottery mugs in the inn. They look rich and I've already sold two in spite of slow business. To be quite honest - These are the prettiest Deneen mugs that I have ever seen!"

Susie Goldsmith [2/10/09]
Boreas B&B – Long Beach, WA

"The [handmade mugs that you make for us] sell well, people like them."

Deanna DeLong [1/9/09]
Story Bed & Breakfast – Nashville, IN

"The [handmade mugs] went over as a BIG hit with the doctors. Will probably do it again next year as collectables. Just wanted you to know EVERYONE LOVES THEM."

Michael P. Hebert - President / CEO [12/19/08]
Covington Physical Therapy Inc. – Covington, LA

"Hi Niles - we are so pleased with our mugs! They arrived yesterday and look terrific! We are very proud to hand these out to customers and look forward to doing more business with you in the future. Thanks again. Enjoy the Christmas season!."

Cathy Ann Drury [12/10/08]
TR Building and Remodeling – West Redding, CT

"I just wanted to let you know that the mugs arrived safely on Monday, Dec. 1. Yesterday we had a guest. This morning I had the 3 mugs out for her to choose which she wanted her morning coffee in. She asked if she could purchase one! She chose the black with the lilac glaze. Ed is thrilled with them and especially loves the rooftop of the house design. We asked the UPS man if he wanted to see what he delivered. He liked the plain cream colored one the best. He is retiring in a few days and we gave him one of those as a gift. As an artist myself my favorite part of the mugs is the way you can see the ripples of the clay inside of the mugs. I've just unboxed them and am enjoying seeing the uniqueness of each individual mug. I am especially proud that they were made in the USA! Thank you so much for making this a special gift to my husband and a great remembrance to our guests. Have a blessed and safe Holiday."

Geri Moser [12/3/08]
Breath of Heaven Bed & Breakfast – Petersburg, WV

"Just received our shipment of mugs, and they are the best I have seen! Thank you so much. The quality of this shipment is really exceptional, really beautifully made and we appreciate the attention to detail. Very very nice batch! Thank you to everyone."

Brian and Maya Drummond [8/25/08]
The Londonderry Inn – South Londonderry, VT

"In less than a year I am already placing a second order for your fabulous hand thrown mugs. The guests at my B&B love being served their morning coffee in such a comfy warm mug, and because they love them so much -I'm nearly sold out! I couldn't be happier with the quality and the design, as well as the great friendly service from everyone there at Deneen Pottery. Please tell everyone thanks for me, and send me more mugs!! :-)"

Sue Cunningham [7/10/08]
The Blue Goose Inn – Coupeville, WA

"We are very pleased with the quality of the [handmade stoneware mugs] that you make for us, the guests love them the coffee stays hot, and of course they sell well. Thank you for a quality product and great customer service!"

Pauline Staub
Adobe Hacienda – Sedona, AZ

"[Niles] suggested that I try two colors on my last order, and what a good idea that was! Now instead of just buying one [handmade stoneware] mug SO many of my guests buy 2, one of each color! What an excellent idea!"

Lyn Guidry
Maison D' Memoire – Rayne, LA

"They are gorgeous! I absolutely love the color and the detail of my design, I am so happy with MY mugs! Thank you to everyone at Deneen Pottery - you all did an amazing job on my first order!"

Cheryl Barber
10 Fitch – Auburn, NY

"My mugs arrived today! I am thrilled by the quality, craftsmanship, timeliness and my logo looks magnificent! I love the magnets as well!!!"

Dianne M. Ward
Kenniston Hill Inn – Boothbay, ME

"I have been very fortunate to have been collecting your cups for years. Only I didn't know it. Some of the Inns I have visited and have collected cups from are: Seven Sisters Inn in Ocala, FL, The Magnolia Plantation in Gainesville, FL, Majestic Mansion in Athens, TN, and Southern Wind Inn in St Augustine, FL. It was only recently that I realized your family business makes the mugs, when I collected one that had the deneenpottery.com on the bottom- until then all I noticed was the logo stamp."

"In the evenings it is wonderful to savor a cup of coffee or tea in these precious cups. I have even used them after dinner parties as a conversation piece. They remind me of how much I enjoyed staying at these Inns."

Tonya Steele
Mug Collector – Florida

"Part of what helps the mugs fly out the door is that we use them for breakfast--these are not museum pieces (quality, yes. But also meant to be used!). Guests like the feel, the look, and the future fond memories with coffee at home. Another part is that you're such great folks to work with--if you were OGRES, we wouldn't sell mugs at all."

Erin Drews
Ann Bean Mansion – Stillwater, MN

"In our first seven years we only sold about 100 mugs - 50 of which were for a wedding, the rest to guests. This spring we decided to start serving coffee in the mugs and using them on the breakfast tables... We have sold 65 so far this summer, and are now placing another 100 piece order for the autumn!!!"

Doug Sawyer
Lilac Inn – Brandon, VT

"We have been using Deneen Pottery mugs in our retail cafe and espresso bar for over 5 years. We continue to be amazed with the mugs durability. Yes, the mugs will break when dropped on a cement floor but we see very few if any chips or breaks from normal use and industrial washing. We love the mugs and the seemingly endless color and design options. Service and quality differentiate us from our competition. It's great to work with folks who have similar focus."

Samuel W. Neff
S. Clyde Weaver - Smoked Meats and Cheese – Lancaster County, PA

"One of these freekers (handmade mugs) dropped from my kitchen sink to my tiled floor. I'm watching it fall, thinking - 'oh, my lord'. Then it bounced, rolled over, landed on its side and was fine, just like a spacecraft on re-entry! Not a single mark on it - These are tough bunnies (handmade mugs)."

Patti Wiles
Cumberland Falls B&B – Asheville, NC

"Getting 2 colors is the BEST idea! Everyone wants one of each! I couldn't decide on one, and now I love both colors, too!"

Ruth Zaharek
Hearthstone Inn & Suites – Cedarville, OH

"Our first order arrived in January of 2007 and sat quietly on the shelves - until graduation last week. One department bought 8 for gifts to their senoirs, and a bunch more just flew out the door! I am happy to be placing a re-order!"

Heidi Ellingboe
Clarke College – Dubuque, IA

"The folks at Deneen Pottery did an awesome job on my latest order! Everyone that comes into my bakery loves to look at my handmade mugs... and many take them home."

Angela Anderson
New Glarus Bakery – New Glarus, WI

"Price was an initial concern, as your stoneware is a higher price point, but the quality far exceeds what I have found with other companies... Your products fit a niche and sold well for me, and I am now happily reordering for our event this year!"

Myrt Manders
Clay County Fair – Spencer, IA

"You make such a great product! Your handmade mugs are so durable, I love the fact that I don't have to worry about our school seal wearing off. I am down to only 3 from my first order - so they are selling very well!"

Mary Broll
Amherst College – Amherst, MA

"We love our new handmade mugs. I sold 2 before I even finished unpacking them."

Patricia Fischbeck
The Speckled Hen Inn – Madison, WI

"Our first order of handmade mugs have arrived safe and sound. Everyone I have showed them to loves them - Thank you! Our head of school loved them so much that he ordered one of each color for each of our 21 trustees – so in one hour, 44 of our 50 were sold. Look for a reorder very soon!"

Julia Brennan
Kimball Union Academy – Meriden, NH

"We were VERY pleased with our batch of handmade AT&T mugs, coasters and key fobs. They are selling well, which isn't a surprise, because of their high quality. Your products are like none other out there!!!"

Ken Schaper
The Pioneer Shoppe – One AT&T Center Lobby

"I have never broken, or even chipped a single handmade mug from Deneen Pottery. My mom, who can be my toughest critic, loves my B&B's mugs and drinks her tea from one every morning. Not often does she tell me that I am doing things right - but my handmade Deneen Pottery mugs are one of those things."

Gail Wichers
A Wicher Garden B&B – Auburn, NY

"We ordered your beautiful handmade mugs as a thank you gift for our customers; we design & manufacture custom plastic gears in Grantsburg, Wisconsin. I called one of the recipients of the mugs to make sure it arrived safely in San Francisco; she said it did and it reminder her of a B&B that she and her husband had stayed in while visiting Stillwater, Minnesota. The quality of your craftsmanship is recognizable! Thank you; artisans like you are rare now a days."

Dawn Richter
Kleiss Gears – Grantsburg, WI

"Our Bed & Breakfast Inn has a library that evolved into a gift shop. We added Deneen Pottery mugs in several colors; we use them at the breakfast table with our china and guests love them and BUY them. They are our number one seller from the gift shop! Some of their comments are: these are so comfortable and keep the coffee so nice and hot that we have to have a pair..."

Jim & Patricia Irvin
Colonel Taylor Inn B&B and Gift Shop – Cambridge, OH

"One Christmas season I gave all guests an ornament from Cloth & Clay with the Goose & Turrets logo. One guest, a young lady from Australia, began to cry, flung her arms around my neck, and said, 'You are just so sweet, that's the only present I've gotten this Christmas.' I will never forget that experience nor that Deneen Pottery was a part of it."

Raymond & Emily Hoche-Mong
Goose & Turrets B&B – Montara, CA

"Our story is that on the very first day that our new handmade mugs were put into service we sold two sets. A couple staying with us having a romantic unstress-the-lady retreat bought both mugs and lids. Since then sales have continued, and we will need more mugs soon, but I'll never forget that nice couple and our first mug sale."

Sheila Oranch
Coppertoppe Inn & Retreat Center –Hebron, NH

"It's not a question of whether the mugs are nice, because clearly they are... Really it's a question of, 'Can you get a return on them?' I can easily say that you CAN, since our first order on December of 2004 we have reordered 5 times."

Tammy Charlesworth
Creekside Inn – Sedona, AZ

"Niles, you were absolutely right. The day we put our Handmade Mugs out on the tables for breakfast, they started selling like hotcakes! I had resisted, worried about breakage and pilferage. But to the best of my knowledge, in two months, we have not lost a single mug. We barely have enough left now to put out for breakfast, so please rush our next shipment to us!"

Kind Regards, David Lieberman - Proprietor
Elk Cove Inn and Spa – Elk, CA

"For the first 4 years we only carried two colors of mugs; hunter and navy. We would sell about 50 mugs per year and that was great. When we started adding new colors like light dijon, sky blue we noticed that our mug sales doubled to 100 per year. Our current customers kept buying the new colors and now have a collection of our mugs. We hear them say, 'oh this is a new color, I will have to buy a new mug'."

Cheri Rojek
Heartstone Inn – Eureka Springs, AR

“We have a traditional B&B on Cape Cod, and we like traditional things...such as great customer service! Everyone we've dealt with at [Deneen Pottery] has been courteous and helpful - I love your follow-up calls after a delivery. The ordering process is straight forward and simple. We have sold a ton of these hand crafted mugs to our guests, everybody comments on them. They're unique and personal, and you have made us feel that we have a unique and personal relationship with your company.”
Keep up the good work!

Best Regards, Stu and Charlotte Fyfe
Candleberry – Brewster, MA