Posts Tagged ‘stoneware mugs’

Finding a Handmade Deneen Mug

Monday, August 30th, 2010

Occasionally we hear from people that are just looking to buy a singe mug or two… They might have come across our stoneware mugs at a coffee shop, or a B&B, or a gift shop and they didn’t see the color they liked, maybe, but they did jot down our name or our website. Then later on when they are really missing the feel of that mug, and they’ve come home from vacation and only have our contact info they’ll call us.

Well, this happened last Friday as a couple was at the Split Rock Lighthouse and they didn’t see exactly what they wanted on the shelf. It should be noted that Split Rock is celebrating it’s 100th Anniversary this year, so with the increase in interest they’ve sold out of some pieces. So the couple called us to find out where they could find another mug. Julie, our amazingly talented GM, referred them to the B&B that she recently stayed at, the Firelight Inn, located in Duluth, MN – the innkeepers Jim and Joy Fisher are the best!!!

Like most calls that we get about finding a mug we never hear anything and just hope that our assistance was appreciated… This time, we did hear and it was posted on the facebook page of the Firelight Inn!!!

So the phone rings this afternoon and a couple tells us they saw some stoneware at Split Rock Lighthouse but its not quite what they want. They see its made by Deneen Pottery and they give them a call and, off course, Deneen Pottery sends them to The Firelight Inn. They just left with two Firelight mugs which they considered “perfect”! Sweetness!

Once  you have an appreciation for handmade mugs by Deneen Pottery, nothing else will do! Even thought the couple didn’t stay with Jim and Joy Fisher, they loved their mugs enough to buy a pair. That certainly is much better than getting a parking ticket!!!

For more information on how you can place your first order, or find your next mug, just give us a call 888-646-0238!

Thanks for reading our blog.

Niles Deneen

Frequently Asked Questions…

Thursday, April 1st, 2010

It’s April Fool’s Day today and I haven’t played any tricks on anyone. Yet… What I have been doing today is organizing some of our archived printing and advertising projects. In a file from 2002 I found a FAQ sheet about our handmade mugs:

Not a bad layout…

Realizing that none of this valuable information is posted on our website I figured that I could post it here so that it won’t languish in it’s small archived 2002 file. Unbelievably, most of the questions and answers are still the same.

Q: Are these mugs dishwasher safe?

A: Depends on who is washing your dishes… Just kidding, every piece of stoneware we make will be fine in the strongest industrial dishwasher. Just don’t drop it when you are putting them away.

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Something Special for the Holidays

Thursday, September 24th, 2009

In the throws of summer we begin to prepare for the holidays… It’s crazy to have to think down the road 4 months, but when it comes to making handmade stoneware everything takes time!

In August we send out an email to all of our customers offering a free set-up for anyone that hasn’t ordered our ornaments, or 5 additional free ornaments to those that have ordered them in the past. We started doing this about 3 years ago and with that first special I received an email from Emily Hoche-Mong the Innkeeper at the Goose & Turrets:

“One Christmas season I gave all guests a handmade ornament from Deneen Pottery with my Goose & Turrets logo. One guest, a young lady from Australia, began to cry, and she flung her arms around my neck and said, “You are just so sweet, that’s the only present I’ve gotten this Christmas.” I will never forget that experience nor that Deneen Pottery was a part of it.

Here is what that ornament looks like:

goose

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Amazing Stoneware Mugs – Amazing Images

Thursday, April 23rd, 2009

jr_wichergarden1The Wicher Garden – Queens Cup

Recently I was working with Sarah Stotts, from BedandBreakfast.com, on an article about my family’s Custom Pottery Mug business When she asked me for any new images of our handmade stoneware Jumping Rocks popped into my head. So I got on the phone and left a message for Matthew Lovette, Photographer, and Mark Smith, Photo Stylist, to give me a call. These two amazingly talented guys previously owned and operated a successful and nationally-recognized country inn, The Woolverton Inn in New Jersey before they founded Jumping Rocks Photography… Their pictures have been published and reproduced by countless publications and hospitality websites. You’ll find  them in Washingtonian Magazine, Philadelphia Magazine, Country Living, National Geographic Traveler, Forbes, among othersIt is not uncommon for our handmade mugs to ‘pop up’ in many of the distinguished properties that Jumping Rocks works with. Here are a few of the images that Matthew gave me permission to post online. I am pleased to share these images with you!

jr_richmont1The Richmont Inn – Tankard Mug

jr_brampton1The Brampton Inn – Colonial Mug
jr_beavercottage1Beaver Lake Cottages – Flare Mug
jr_wichermenu1The Wicher Garden – Custom Mugs ready to serve

We are passionate about the work of our hands, and when photographed in the setting in which our handmade mugs are found – they look stunning! Visit these properties and enjoy the time you have, purchase a mug to remember that time… And every time you drink from that handmade coffee mug you will be able to recall the details you loved the most!

If you have a property or business that is in need of mugs just give us a call – we look forward to hearing from you! Toll Free 888-646-0238 or visit us online by clicking here!

Innkeeping Conference and Trade Show – Paii

Thursday, April 9th, 2009

Not sure where you were from the March 30th – April 2nd…

My family (mom, dad, aunt and wifey) spent 4 days in Atlanta talking about our custom handmade stoneware mugs with some of the best innkeeping professionals in the country. We’ve been working with the Professional Association of Innkeepers International (paii), the sponsors of the conference, for over 26 years! There is a very interesting story here that is on it’s way…

For Deneen Pottery the event is a sort of family reunion with established and new customers that all find (or will find) success serving and selling the handmade custom mugs that we make. Below Julie Rolsen from the Garth Woodside Mansion, a dancing diva and highest seller of our Deneen Pottery Mugs!

Julie Rolsen with Annie and Mary Deneen

Julie Rolsen with Annie and Mary Deneen

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