Posts Tagged ‘hand-thrown mugs’

From the Ground Up: Grassroots Coffee

Friday, December 30th, 2011

This marks our final blog for 2011. It really is hard to believe just how quickly the time has flown. This time next month, Eloise will celebrate her first birthday! We’re gearing up to begin celebrating our 40th anniversary in 2012 with a brand new look and several new styles and colors. Our new anniversary catalog will begin shipping in mid-January, and you’ll be able to see all the new colors in person at the innkeeping conference in Little Rock. One thing has remained the same though even with all the aesthetic changes we’ve been up to lately and that’s our commitment to producing the very best handmade stoneware in the country.

Speaking of celebrations, last month I had the pleasure of attending the 2nd anniversary celebration for one of our clients – Grassroots Coffee in Thomasville, GA. It’s a small, charming town with a rich history, and this independent coffee shop is now a part of the town’s most vital shopping district.

It’s only a half-hour drive from my hometown, and I wanted to be there to represent the company. I had stopped in when they first opened and noticed that they had mugs with their logo on them, but they didn’t have hand-thrown stoneware mugs from Deneen Pottery. I had Niles send them a few samples, and it was done! They came on board immediately, and I’m happy to say that our handmade mugs have done well for them. They’ve done so well that Grassroots is now on their third order of custom stoneware mugs.

Grassroots’ story began in the summer of 2009. Spencer and Megan Young along with their friend Ed Millere had the idea that they could bring a coffee shop to Thomasville’s thriving, historic downtown. Architects, contractors, plumbers and electricians ensued. On November 6th, they opened their doors believing all the while that they had something special to offer. So far, it seems they were spot on. In fact, the historic downtown of Thomasville has thrived so much during the recession that they were the subject of a story on NBC Nightly News in February. Even Spencer can be seen in the video!

It was great to see such a show of support for a locally-owned coffee shop. Grassroots even roasts its own coffee in-house. They’ve done so well in the past two years that their coffee is now on the shelves of select local grocery stores. And it’s available online as well for those of you (like Niles) who want a taste of southern-roasted coffee. They have even expanded to serving a limited selection of lunch sandwiches as well. All things seem to be looking up for these nice folks down in Georgia!

And what would our blog be without showing you their fabulous handmade mugs? They first ordered the Camper mug and the Abby mug, and those seem to be their mainstays.

And they’ve moved on to selling the Footed mugs as well. Just this year, they asked us to redesign their emblem to accommodate a one-shot espresso cup. Now they have two different versions of their logo available for purchase.

And talk about southern hospitality. These guys are even nice enough to include a card with your purchase explaining how to make the perfect cup of coffee. I have to say that, while I do love coffee, I am not a connoisseur. But this is some of the best coffee I’ve ever tasted. My personal favorite is the Grassroots Blend. Just last week, I had my folks pick up another pound for me along with the limited-edition Christmas Blend. It’s an amazing coffee all its own. So, while I might be stocked up on coffee for awhile, it’s great to know that I can always order it online.

While I was there, I did make one suggestion to Spencer. It’s the same suggestion we make to all our customers. Even if your mugs are selling well enough, they will always sell more quickly if you use them. Most of our bed & breakfasts customers serve morning coffee to their guests in their Deneen Pottery mugs, but coffee shops could do the same thing for those customers who prefer to have their coffee inside. Just set aside a small number of mugs for customers to use, and once they get their hands around our hand-thrown coffee mugs, they’re almost certain to purchase one. And just think of the money you’d be saving in paper cups!

And while we’re on the subjects of stocking up and saving money, it’s the perfect time to remind you about our Pack & Hold option that you should have received information about in our final newsletter of the year that was emailed on Tuesday. It’s the perfect option for those of you who want to order a large amount of mugs, but only want a few shipped at a time. It certainly does cut down on the wait time for reorders. You can order as few as 48 mugs or as many as 192 mugs and schedule your own delivery dates throughout the year or just call us when you run low. It’s that easy, and you only pay for what we ship at one time! And for all reorders in 2012, we’ll thrown in one of our new 40th Anniversary logo mugs for free as our way of saying thank you for being such a loyal customer.

Price guarantees are good through January 31, 2012 so that even gives you a chance to wait and see what’s new at the conference. But if you’d like to avoid the post-conference order rush, feel free to email me at heath@deneenpottery.com and I’ll be more than happy to send you a few photos of what we’re debuting in Little Rock. We can always get your order started right away!

Be sure to check out Grassroots Coffee online, and give their coffee a try. Remember to buy local when you can. As always, thanks for reading our blog. And be sure to check us out on Facebook for the latest information on new products. We enjoy communicating with all of you, and we appreciate your comments in return. Every single comment gets read, we promise.

Heath Croft, Director of Communications

The 5 Best Ways to Maximize Your Mugs

Wednesday, March 30th, 2011

When it comes to the subject of creating custom hand-thrown mugs, we consider ourselves the best. From the consistency of our glazes, the functionality of our forms, and the crisp detail of our medallions to their tried and tested durability, we continue to lead the way!  But, for a better understanding of how the mugs are best utilized, we rely on our brilliant customers to lead the way.  Here is a list that brings in ideas from far and wide and is simplified into five easy points.  Most of these ideas come from innkeepers or restaurateurs who order and reorder most frequently.

#1 Use Them!

It has been said that if you want to know how good a mug is, YOU HAVE TO DRINK FROM IT!  People fall in love with our mugs when they use them, and once they are in love, they’ll want to take them home!

 

#2 Knowledge is power. So, talk about the mugs!

Here are 4 easy points:
1). The mugs are made by Deneen Pottery, a family business since 1972.
2.) Each mug is individually hand-thrown on a potter’s wheel.
3.) All materials are lead and cadmium free.
4.) The mugs are microwave, dishwasher, oven and freezer safe.

 

#3 Display Them!

You don’t need a gift shop to do this.  A simple pyramid or a couple mugs with the stand-up card that we provide in your shipment will do.  By allocating a space for the mugs to be seen, people will then know that they are for sale.


 

 

#4 Put them in your guest rooms!

Worried that they’ll grow legs?  Not if you put a well-worded sign like this one with them.  Feel free to use it as it is or change up the text to make it your own.

 

#5 Give a Little to Get a lot!

Don’t be afraid to give away a mug or two. Of course we know you paid for them, but just think of the return you could receive when someone asks where the mug came from… We hear stories all the time about travelers who plan their trips according to which Bed & Breakfasts carry our mugs. Consider it the most affordable form of advertising that you can buy. You’ll never know whose hands the mugs will end up in, it could be your next loyal guest!

 

Thank you for reading our blog!
Niles Deneen – CEO
Deneen Pottery

Bostrom’s B&B Mug Story

Wednesday, October 20th, 2010

When I first started emailing Judy, owner of Bostrom’s B&B on Little Bay Beach, she had a couple of concerns… Seeing as Judy’s B&B is in Canada there would be an extra charge, on top of shipping, to get an order to her. This is called duty, and it is collected at the boarder and is a percentage of the overall cost of goods that are shipped. The second thing that comes to mind, was how we would be able to come up with a design that would capture her, little piece of heaven, on Little Bay Beach in Ucluelet.

I’m happy to report that the duty isn’t significant, and the design that we were able to create fits her property amazingly well. The first order was shipped in December of last year and by September Judy placed a re-order. As the season was beginning to wind down we didn’t think that the mugs would be needed until spring.

From an email Judy wrote on October 18th, “I’m so glad you called and are sending the mugs early.  As I told you on the phone, my guests are buying the mugs off the table, washing them and putting them in their suitcase ever since I ran out of mugs to sell.” This is the perfect result when you collaborate and come up with a handmade mug and custom design that truly ‘fit’!

“I absolutely cannot believe that everybody doesn’t stock these in their B&B. I never expected to make money from them.  I just wanted to have beautiful mugs on my table and to be able to gift some of my special guests.  I was able to do that without cost and made a profit as well. We are sold out!  I can’t believe it!”

Making hand-thrown mugs for lovely innkeepers, and working within an industry where customer service sets you apart, can bring the best rewards!!! Those rewards, and the reaching impact that we can have on our customers and guests becomes clear when you receive “…a lovely note from one of my guests telling me that every time she has coffee in the mug she thinks of all the past guests that have had happy breakfast conversations over it.”

When our handmade stoneware mugs can have that kind of impact, not only on our wonderful innkeeping customers, on the guests of innkeepers, it really shows that we are doing a good, heck, even a great job! We have a very talented staff of craftspeople, a family that believes in making handmade pottery, and wonderful customers to work with.

If you would like more information on our handmade mugs for your B&B just give us a call or request a catalog from the menu bar on the left.

Thank you for reading our blog!

Niles Deneen – VP, Marketing

Mugs for Museums

Tuesday, June 1st, 2010

Deneen Pottery is a family owned and operated production pottery company that specializes in making hand-thrown stoneware coffee mugs for museums, historical societies, and non-profit organizations throughout the country.

Over 24 pairs of hands touch each piece through production.

We are best known for our Signature Coffee mugs, but have over 55 different items all made by hand. Working from photos, or camera ready art, we create designs that are cut into clay with our “Glaze-Engraved™” process. Pictured below are 3 of our 10 styles of mugs – We have over 180 different glaze combinations!

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Jay Karen at a Deneen Pottery Wheel!

Friday, May 21st, 2010

It is my honor to share this news report…
Subject: Jay Karen, Deneen Pottery, Hand-Thrown Mugs

Following the Minnesota Bed and Breakfast Conference Jay Karen stopped by and toured our studio. Halfway through my dad, Peter Deneen, sat Jay at a wheel and let him give it a spin! Keep in mind Jay is not a professional potter…

The mug, that has now just come out of the kiln, is truly one of a kind. (more…)